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    • Home
    • Approach
    • Services
    • Meet Niki
    • Articles
    • Checklist
    • Contact
    • Careers
  • Home
  • Approach
  • Services
  • Meet Niki
  • Articles
  • Checklist
  • Contact
  • Careers

Services

A strong belief in the power of great Change Management work.

Strategy and especially a change strategy should be compelling and motivate action, communications should be clear and win hearts and minds, and culture should be meaningful. 


Robust capabilities. Outstanding delivery. We partner with clients to address the people and organizational implications of change. Growth, transformation, turnaround, integration, effectiveness, digital, innovation - whatever the trigger our capabilities are proven, robust and hit the right stride to take you to your new tomorrow. 


  When we're together, there’s no telling what we can do. Our goal is the same: to help you reach the next level.  

Explore below and imagine all we could accomplish, together. 

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Change & Transformation

To grow and excel, organizations must change. Change is disruptive, often feared or just tolerated. With us, you'll see, there's a better way. We say let's embrace change, communicate a compelling story for change, support and empower leaders of change and craft your roadmap to proactively guide us to your new tomorrow. With our expert guidance - it doesn't get any simpler.


We work with you to understand your business objectives and what your organization and workforce requires to meet them. We start by assessing your organization’s readiness level for change, understanding your organizational and employee needs, risks, gaps then devises and executes organizational impact, sponsorship, communication, training and user support strategies to meet your specific needs. 


We go beyond implementing change to making it stick. We leverage proven tactics to evaluate, measure and sustain change for clients. 


  • Change Readiness Assessment
  • Change Impact Assessment
  • Change Strategy & Roadmap
  • Change Management Architecture - Global Enterprise Network
  • Sponsorship Plan 
  • Communication Plan
  • Training Strategy
  • User Support
  • Implement KPIs
  • Evaluate and Measure

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Organizational Design

Automation is transforming the way we work at rapid pace. To survive and thrive in today’s competitive environment organizations must attain higher levels of technical sophistication, efficiency and productivity - in short, redesign a more adaptive, productive and agile workforce.  


We work with you to develop strategies to improve and even pivot your organization’s performance. The solution here is custom and is determined by the scope and nature of the issues and challenges facing your organization. 


  • Organizational Needs Assessment
  • Bench-marking
  • Skills Competency Gap Analysis 
  • Organizational Strategy & Roadmap
  • Role Design
  • Model Office Design
  • Learning and Deployment Strategy
  • Implement KPIs
  • Evaluate and Measure

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Virtual Workforce & Knowledge Management

We live in a digital world and customers and employees expect the same type of online resources they have in their personal lives to help them connect, share, learn and collaborate at work. And, experts agree. Why?


The answer is simple - harnessing knowledge and collaborative excellence leads to greater consistency in customer experience, faster rate of problem solving and innovation.  


We work with you to seamlessly to facilitate collaboration across your organization. 

We leverage technologies (like Cloud solutions, SharePoint or Jive) and makes them come to life through communities to help you capture both tacit and explicit know-how helping you do what you do better, faster and more consistently wherever you operate.


If you have an immediate collaboration and knowledge management need, let’s talk it though. 


  • Analyze existing Knowledge Management Infrastructure
  • Stakeholder Input and Requirements
  • Software Selection
  • Knowledge Management Strategy & Roadmap
  • Blueprint
  • Design Knowledge Management Solution  
  • Define Culture and Competency for Knowledge Management
  • Training Strategy
  • Define Processes and Guidelines
  • Populate Knowledge Items
  • Implement KPIs
  • Evaluate and Measure 

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Culture Shift

You've heard it before "culture eats strategy for breakfast". When culture and strategy collide, culture wins. So, no matter how good your strategy, if you don’t have a supporting culture your desired outcomes will be limited at best. But why?


To answer this we must first understand that culture is more than the shared values, beliefs and norms of an organization. Culture is also the sum of actions and behaviors of leaders, what leaders pay attention to, what gets rewarded and what gets pushed aside, as well as what gets attention and dollars and what does not. Now, you can see if you have the right culture and a solid strategy reaching successful outcomes becomes far easier.


To build a great company culture, we work with you to first assess your current culture along various dimensions with data collected via employee surveys, leadership interviews and focus groups. We create your "company story" to provide leaders a tangible picture of their current reality, strengths and opportunities. Then we work with you to determine the best cultural attributes for your organization based on your objectives, crafting your new "company brand story". 


  • Culture Assessment - baseline
  • Culture Design Principles
  • Culture "Brand" Story
  • Culture Roadmap & Implementation Plan
  • Implement KPIs
  • Evaluate and Measure 

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Strategic Planning

A good strategy to lead the way. To develop your strategy and help set objectives, prioritization, competitive positioning, and key performance indicators (KPIs) we will use proven approaches and accelerators. The result is an actionable strategy that helps guide you from your point of departure to your desired business outcomes - your new tomorrow.


  • Envision
  • Goal Setting
  • Analyses
  • Strategy Formulation
  • Roadmap & Implementation Plan
  • KPIs 

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Advisory Services

Getting ready for change? Transformation? We’re here  to help. We help you make your change a win by providing tailored, insightful, clear, actionable advice you can depend on and avoid the costly pitfalls associated with change. 


If you’re planning on taking an active role in managing your organization’s change, let’s talk it through. 

  " My mission is to create relationships, not transactions, and through this partnering make change happen. I have a knack for taking the mystery out of change, increasing an organization's capacity to transform. My promise is that I'll be there, as questions or issues arise, every step of the way."       

Niki St Pierre 

If you have a need, let's talk it through

Let's Talk

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Copyright © 2021 NSP & Co. All Rights Reserved. Change Management Consulting. Business Transformation. Project Management. Strategy Execution.


USA - Nationwide

Chicago, Northbrook, Deerfield, Lake Forest, Lake Bluff, Bannockburn, Lincolnshire, Illinois


Greater Chicago Area l Chicago Northshore